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Salesforce Health-Cloud-Accredited-Professional Certification Exam is an excellent opportunity for healthcare professionals who want to demonstrate their knowledge and increase their value to their employers. The Health Cloud platform is a powerful tool in the healthcare industry, and Salesforce has designed this certified exam to validate expertise in this domain. A Salesforce Health Cloud Accredited Professional certification is a valuable asset in the healthcare industry and can help individuals unlock new career opportunities, particularly in the growing technology-based healthcare sector.
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NEW QUESTION # 72
A MedTech company needs to manage its run rare business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Choose 2 answers
Answer: A,C
NEW QUESTION # 73
An agent at a MedTech company requires a Ul component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case?
Answer: A,C,E
Explanation:
To solve the use case of creating a new order and displaying available products for purchase, a developer should leverage the following OmniStudio capabilities:
OmniScript: This is a capability that allows developers to create guided flows that capture user inputs and execute business logic. OmniScript can be used to create a process that builds a new order based on customer data and product selection9.
FlexCards: This is a capability that allows developers to create reusable UI components that display data from various sources. FlexCards can be used to create a component that shows customer data and contains a link to start the OmniScript flow10.
Document Generation: This is a capability that allows developers to create documents based on templates and data from various sources. Document Generation can be used to create an order confirmation document that shows the details of the order and products purchased11. DataRaptors or Integration Procedures are not required capabilities for this use case.
NEW QUESTION # 74
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?
Answer: B
Explanation:
CRM Analytics for Health Cloud (formerly Tableau CRM) is a powerful analytics platform integrated into Salesforce that extends the reporting capabilities of Health Cloud. It allows organizations to gain actionable insights into care plan adherence across facilities and provides advanced visualization and tracking features.
Key Features of CRM Analytics for Health Cloud:
Prebuilt Dashboards: Includes dashboards tailored for healthcare scenarios, such as care program adherence and patient outcomes.
Customizable Analytics: Enables creating custom reports to monitor adherence trends across multiple facilities.
AI-Powered Insights: Provides predictive insights to improve care plan management.
Why Other Options Are Incorrect:
A . Care Management Extension: Does not focus on reporting; it provides additional care coordination functionalities.
C . Insights for Health Cloud: This option is not a Salesforce feature for reporting or analytics.
D . Reporting Unmanaged Package: While it provides prebuilt reports, it lacks the advanced analytics and visualization of CRM Analytics.
Reference:
CRM Analytics for Health Cloud
Health Cloud Analytics
NEW QUESTION # 75
A consultant Is preparing to Install Health Cloud in a production org for the first time.
Which three tasks should the consultant ensure are completed prior to installing Health Cloud?
Choose 3 answers
Answer: C,D,E
Explanation:
Before installing Health Cloud in a production org, it's essential to complete specific prerequisite tasks to ensure a smooth installation and optimal functionality.
1. Enable Contacts to Multiple Accounts (Answer A):
Purpose: This feature, also known as Shared Contacts, allows a single contact to be associated with multiple accounts. In Health Cloud, this capability is crucial for modeling relationships where a patient (contact) may be linked to multiple healthcare providers or organizations (accounts).
Implementation Steps:
Navigate to Setup in Salesforce.
Enter Account Settings in the Quick Find box and select it.
Check the option Allow users to relate a contact to multiple accounts.
Save the settings.
Reference:
Salesforce
2. Enable Chatter (Answer B):
Purpose: Chatter is Salesforce's collaboration tool that enables users to work together, share information, and keep up with project updates. In Health Cloud, Chatter facilitates communication among care teams, enhancing collaboration and patient care coordination.
Implementation Steps:
Navigate to Setup in Salesforce.
Enter Chatter Settings in the Quick Find box and select it.
Click Edit, then select Enable Chatter.
Save the settings.
Salesforce Developers
3. Enable Person Accounts (Answer E):
Purpose: Person Accounts allow Salesforce to handle individual consumers by combining account and contact fields into a single record. In Health Cloud, Person Accounts are used to represent patients or members as individual entities, which is essential for managing patient relationships effectively.
Implementation Steps:
Log a case with Salesforce Support to enable Person Accounts, as this feature requires backend activation.
Once enabled, configure the necessary page layouts and record types to accommodate Person Accounts.
Confianza Salesforce Partner
Conclusion:
Completing these tasks-enabling Contacts to Multiple Accounts, Chatter, and Person Accounts-ensures that your Salesforce org is properly configured to support Health Cloud's functionalities, leading to a successful installation and implementation.
NEW QUESTION # 76
A MedTech company needs to manage its run rare business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Choose 2 answers
Answer: A,C
Explanation:
For managing the MedTech company's business operations and ensuring contract compliance, MedTech Accelerator and Sales Agreements are the most relevant Health Cloud features.
* Purpose:
* Provides industry-specific templates and configurations tailored for MedTech companies to manage complex processes such as equipment tracking, service level agreements (SLAs), and customer contract compliance.
* Capabilities:
* Tracks customer contracts and ensures compliance with regulatory and operational requirements.
* Helps streamline processes like inventory management and maintenance scheduling.
* Purpose:
* Enables companies to define, track, and manage agreements with customers, including product quantities, pricing, and timelines.
* Capabilities:
* Tracks fulfillment against agreements to ensure compliance with contractual obligations.
* Provides visibility into sales performance and adherence to commitments, reducing risks of non- compliance.
* Advanced Account Forecasting (Option B):
* Focused on revenue prediction and quota management rather than contract compliance.
* Remote Device Monitoring (Option D):
* While relevant to device tracking, it does not address contract compliance or business process management.
References:
MedTech Accelerator Overview
Sales Agreements in Salesforce
NEW QUESTION # 77
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